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MEDIATION 
INVESTIGATION
EDUCATION
ARBITRATION

"the quality of our lives depends not on whether or not we have conflicts, but

on how we respond to them" - Thomas Crum

Workplace conflict

MANAGING TODAY'S CONFLICTS AND PREVENTING TOMORROW'S

MEDIATION & TRAUMA INFORMED FACILITATED DISCUSSIONS

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WORKPLACE INVESTIGATIONS, RESTORATIVE AND PREVENTATIVE ASSESSMENTS

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EDUCATIONAL PRESENTATIONS AND TRAINING WORKSHOPS

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ARBITRATION AND
THE MED-ARB PROCESS

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HI, I'M SHELLY MCLAUGHLIN

Shelly McLaughlin distinguishes herself in the realm of workplace conflict resolution by not only specializing in intricate workplace investigations and human rights mediations but also by emphasizing education and empowerment. Her expertise extends to devising and implementing policies that foster respectful workplace environments and comply with human rights law. Shelly's approach transcends traditional conflict resolution; it involves transforming workplace dynamics, particularly in remedying and improving toxic environments. Her qualifications, including advanced investigative techniques and extensive education in conflict resolution, are complemented by her status as a Chartered Mediator and Chartered Arbitrator.

With a diverse background spanning over 30 years in education, business, and leadership, Shelly's journey began in the investment sector. This experience honed her understanding of organizational complexities, proving invaluable in her transition to dispute resolution. Her collaborative efforts with both private and public entities have led to constructive and lasting outcomes in challenging scenarios.

Shelly's professional affiliations with esteemed institutions like the BC Human Rights Tribunal Mediations, BC Family and Civil Mediation Rosters, WorksafeBC PAC Mediation, and the Sport Dispute Resolution Centre of Canada, underscore her widespread involvement and expertise in the field. Her educational trajectory is equally impressive, including studies at Western University and advanced certifications from renowned institutions such as the Chartered Financial Analyst Institute and the Justice Institute of BC.

Recently, Shelly enhanced her portfolio with the addition of an Advanced Investigation Techniques Certification, focusing on complex cases involving race-based issues, sexual harassment, bullying, and harassment training. This recent accomplishment further establishes her as a vanguard in her domain.

Beyond her core expertise in mediation, arbitration, and workplace investigations, Shelly is passionately dedicated to educating and inspiring others. She conducts workshops, lectures, and team-building sessions, imparting her knowledge and fostering a culture of understanding and respect in workplaces. Through initiatives like The Neutral Zone and The Collaborative Law Corp, she extends her influence beyond conflict resolution, positioning herself as not just a problem solver, but a proactive agent for positive change in the workplace. Shelly McLaughlin's role is pivotal in shaping healthy, respectful, and legally compliant workplace environments.

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TESTIMONIALS

"I found Shelly to be warm, empathetic, compassionate, yet confident and unshaken with challenging clients.  She is easy for clients to talk to and excellent to work with.  She listened to the client, asked questions, confirmed responses and allowed the client to make her own decisions.  She has excellent knowledge of the subject matter law and policy, and excellent communication skills." - Workers Advisor Officer, relating to a Prohibited action complaint mediation 

"My company used Shelly's services during a period of transition for us.  She employed a very collaborative style, with a focus on solutions and employed direct, but fair communication.  I was particularly impressed with how she gathered relevant information and was fully prepared in advance.  She maintained a calm demeanour and ensured all parties were equal participants in the process without bias.  Perhaps the most appropriate comment is that we did not feel we were being 'mediated' into someone else's solution, but rather assisted in reaching our own solution.  She was able to identify the core issues, and conduct the mediation in a calm and genuinely patient and empathetic manner" - Small business owner, relating to a workplace dispute

"While separation and divorce are difficult enough, Shelly provided me with an easy process to finalize my divorce in about 3 months time.  What stands out for Shelly is that she guided me through a process where I felt overwhelmed and uninformed. Shelly has the unique ability to adapt to your needs putting the clients first at all times.  She displayed the patience I needed, expertise and knowledge of the subject matter and made it so easy to move forward in the least intrusive manner.  She is a kind, caring and understanding advocate for any and all parties involved and made herself available even in short notice when required. In essence, Shelly helped turn a chaotic time into a relatively seamless ending where both parties left feeling validated and fairly treated, all at a reasonable cost vs the costs of lawyers and legal channels." - Client relating to separating assets and debts, and filing for divorce

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